Shipping policy

Delivery Time

• Standard delivery nationwide within 4–7 working days.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping fee is calculated at checkout depending on city and courier service.
• COD (Cash on Delivery) charges may apply.

Order Tracking

Once shipped, customers will receive a tracking number via SMS or WhatsApp.

Incomplete or Incorrect Address

Orders may be delayed if the provided address or phone number is incomplete or incorrect.

Damaged Parcels

Please record an unboxing video before opening the package. If the product is damaged, the video is required for claim processing.